1. Login account, select 【Fiat】and click 【Buy with card】
2. Select purchase quantity and token type
3. Select your payment currency
4. We take BTC as an example. Enter the purchase quantity and payment currency, click 【Buy now】
5. Please read the service description in the pop-up window, check the box to indicate you have read and agreed, and click 【Confirm】
6. You will be redirected to the Simplex.com website. Please complete your card details, address and contact method, check the box to confirm you have read and agreed, and click 【PAY NOW】
7. If you have not yet authenticated with Simplex, you are required to complete the authentication via your email box and mobile verification code, and click 【Verify】and【CONTINUE】
8. Complete the real-name authentication according to the Simplex requirements and return to the Simplex website to complete the transaction and wait for the transaction to complete and assets to receive in your account.
9. To check the status of your Simplex transaction, login account > go to Fiat > Buy with card > Order History
10. If you do not see your Simplex transaction after account login, it is possible that the transaction was not successful and therefore you are required to check with Simplex Support directly as follows:
Alternatively, you can click the Simplex Support URL under Order Query in your Fiat Order History.