Frequently Asked Questions (FAQ)
Account Issues
- Where to find my BiKi UID?
- What if my account is frozen or locked?
- What if I lost my 2FA?
- What if I cannot receive SMS?
- What if I cannot receive Email?
- How to unlock account
Buy Crypto, Deposit & Withdrawal
- How to Buy Crypto with Card
- How to check the status of my deposit/withdrawal
- What if I made a wrong deposit/withdrawal
- What is the processing time for Deposit/Withdrawal
- How to Deposit ETN to BiKi
- Tutorial on Deposit, Withdraw and Exchange TUSDT