Frequently Asked Questions (FAQ)
Tutorial
Account Issues
- Where to find my BiKi UID?
- What if I lost my GA, mobile number or email address?
- What if I cannot receive SMS or Email verification code?
- How do I unlock my account?
- How to change my GA, mobile or email?
- How to create an account
Deposit & Withdrawal
- How to check the status of my deposit/withdrawal
- What if I made a wrong deposit/withdrawal
- What is the processing time for deposit/withdrawal?
- How to deposit and withdraw ETN from BiKi platform?
- Tutorial on Deposit, Withdraw and Exchange TUSDT
- How to make a withdrawal?
Installation & Integration Guide
FastLoan/Lending
Products
- Text Tutorial (English): How to use BiKi Grid Trading (PC version)
- Text Tutorial (Vietnamese): How to use BiKi Grid Trading (APP version)
- Text Tutorial (English): How to use BiKi Grid Trading (APP version)
- How to Buy Crypto with Card
- How to Trade on BiKi
- How to use BiKi Power